Privacy Policy
Your privacy matters to us. At Bubs & Tubs, we’re committed to protecting your personal information and being transparent about how we use it.
This policy outlines how we collect, use, store, and protect your information when you interact with our website or make a purchase.
🔍 What We Collect
When you visit our website, place an order, or contact us, we may collect the following personal details:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (securely processed)
- Purchase history
- IP address and device/browser info (via cookies)
We only collect the information we need to provide the best service possible.
🛒 How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and shipping updates
- Respond to customer enquiries
- Improve our website and customer experience
- Send marketing emails (only if you opt in!)
- Prevent fraud and keep your data secure
🔐 Keeping Your Data Safe
We take your privacy seriously. Your data is stored securely, and payment details are encrypted and processed through trusted providers like Shopify and third-party payment gateways.
We never sell or rent your personal information to anyone.
🍪 Cookies
We use cookies (not the yummy kind!) to:
- Remember your preferences
- Improve website performance
- Understand how visitors use our site
You can disable cookies in your browser settings, but some site features may not work properly if you do.
💌 Marketing Emails
Want to hear about our latest products and offers? You can opt in to our emails during checkout or via our newsletter form. You can unsubscribe at any time by clicking the link at the bottom of any email.
🤝 Third-Party Services
We may share your information with trusted third parties who help us operate our store (like payment processors, couriers, or email platforms). These partners are required to protect your information and use it only for the purpose we’ve agreed upon.
🧑💻 Access & Updates
You can request access to the personal data we hold about you, or ask us to correct or delete it, by contacting us at sales@bubsandtubs.com.au.
📅 Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here, so please check back periodically.
📬 Contact Us
If you have any questions about your privacy or how we handle your information, get in touch:
Email: sales@bubsandtubs.com.au
Contact form: Reach out here