Shipping & Delivery
At Bubs & Tubs, we’re committed to getting your bubbly goodies to you as quickly and safely as possible. Here’s everything you need to know about our shipping process:
📦 Order Processing Times
We pack and ship orders daily from our HQ in Gold Coast, QLD.
- Processing time: 1-2 business days
- Please allow extra time during sales, promotions, and holiday periods
🚚 Shipping Options & Rates
We ship Australia-wide using trusted carriers like Australia Post and Sendle.
Standard Shipping
- Shipping rates are calculated upon entering your address during the checkout process.
- Free standard shipping on orders over $100 AUD
Express Shipping
- Shipping rates are calculated upon entering your address during the checkout process.
- Recommended if you need your items quickly!
Delivery timeframes vary depending on your location. Most orders arrive within 2-8 business days for standard and 1-3 business days for express.
🌏 International Shipping
At this time, we only ship within Australia. We're working hard to expand globally - stay tuned!
🔍 Tracking Your Order
As soon as your order ships, you’ll receive a confirmation email with your tracking number. You can track your parcel directly via the carrier’s website.
📬 Missed Deliveries & Address Issues
- Please double-check your shipping address before completing your order, as we are unable to modify your order once it has been successfully received by us.
- If a parcel is returned to us due to an incorrect address or unsuccessful delivery, we’ll reach out to arrange redelivery (additional fees may apply).
💬 Questions?
We’re always happy to help! If you have any questions about your delivery, reach out via our Contact Page.
Thank you for choosing Bubs & Tubs - we’re so excited to deliver the fun to your front door!